Global virtual management, people and technology, strategies, and customer service.
Global Management includes strategies to manage virtual offices in other countries. Global companies have to know their external environment and get familiar with local practices, laws, currency, etc. Management, Technology, and Leadership have to be integrated to Customer Service Practices. People are the most important asset inside and outside the company. Watch this video and relate these concepts to your own workplace or business practices. Video is old but the ideas are relevant for current discussions.